Zoho CRM - Sales & Marketing App Reviews

Constantly crashes when navigating through app.

We use Zoho at work and appreciate all of the qualities. I use to use the App and then came along an update - guessing Zoho has not made their App iOS 10 compatible. YIKES!!!! Crashes constantly. The only thing that works is that you can open the App. IMMEDIATELY crashes. Deleted it from all my devices. Come on Zoho youre better than this.

I have used the Zoho CRM app for several months, and enjoyed it. However, my app auto-updated to this current version on 11/29, and now the app crashes as soon as it opens.

It doesnt work anymore after upgrade. The app crashes every time I open it. I use mobile version a lot, since Im barely in the office and always on the way. Please do something zoho, or I will have to downgrade to MS CRM!

Very effective tool! I have an insurance brokerage and have customized fields to suit my needs! I am a ZOHOlic!

Love the app training and support

Im not sure what the other reviews are talking about. The app has a few glitches which are instantly resolved by refreshing. An update to the app would be nice but it does work.

The app is pretty worthless as the leads and tasks dont sync from the server to the app.

Best business email in the game. Why pay godaddy to host your email,.. These guys are free and the infrastructure is easier to use then gmail. Gmail makes it impossible to reply or forward emails

Web version is very good this however lags and is not intuitive or customizable at all. Takes forever to get any information loaded. You also dont get the same views etc as you do in the web version gotta go hunting for your information if it is even available on the mobile version.

Downloaded newest version on iphone and only got 1/4 of my leads. On the road and lost most of my leads. Synced up with pc version, but lost most of data. ????

As the title says, it crashes frequently. Ive had it installed just a few minutes and had 3 crashes. Im also not able to look at tasks scheduled for the next 7 days. No problem, Ill look at open tasks however the default is my Dec 2015 tasks are on the top of the sort list and Jan 2015 are on the bottom. Idk why.

Can you make the ipad app the same as the iphone app. The fields do not carry over correctly I changed a couple of them but it still has the default Client and Prospect on the ipad but they are custom on the iphone app

Automatically set me up as CEO and wouldnt let me change that. Yeah, my boss would have a field day with that one. I was using the free trial as we are a small company but wasnt impressed.

Refer to title

I hate it when Company makes it difficult to find out how to cancel product. Its just dishonest and that tells you a lot about the company.

Most of the modules we use in the web version of Zoho CRM, both standard and custom, are not supported in the mobile app. Only a few fixed modules are supported and it cannot be customized.

Zoho CRM was one of the first apps I found and downloaded when I bought my iPad. It became the reason that I abandoned Act and subscribed to Zoho CRM for my business. Visually appealing, simple to navigate, set-and-forget sync, but with the ability to pull down more records if I decide, I can enter notes, update records and schedule follow-ups even when out of signal range, and it updates automatically once I get back in range. I wish it would sync down Custom Modules, but while Im on the road, theyre not a necessity - its not replacing my laptop, simply supplementing - as long as I can get phone numbers, directions and names, Im a happy sales rep.

If you plan on using the mobile Zoho app as a stand alone your not going to get the full benefit it offers. When tied in with the main CRM the app is a necessity and helps streamline any input from the field and greatly reduced the need to enter data at a later time. With that said I would like to see additional features added to the app to make it a five star product. One addition would be key word search... From a sales professionals perspective this is critical to any CRM. This feature is already a standard in Zohos CRM but needs to be implemented to their app to make it an A&& Kicking Product! Come on Zoho, please make this happen...

I have a few views for leads that I use regularly on the website and this app has a fixed set of views. For the life of me, I cant figure out how to change the order of the views so that I can see the views in the app that I use. The app also crashes almost every time I use it. So basically this app is useless. :(